A 99.9% Server Uptime
The primary benefit of creating your own website hosting platform is that you don’t need to be worried about compatibility issues – you configure a given set of software tools in such a manner so as to be compatible with a given set of hardware parts. The outcome is something a whole lot more solid and dependable, since there are fewer potential chances of failure. We have built our cloud hosting platform atop time–proven hardware components as well as a significantly customized version of Security–Enhanced Linux in an attempt to create an incredibly safe home for your own personal websites.
That’s why, with each of our Linux website hosting packages packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
If you would like to deliver an exceptional hosting service, you can barely rely on the default network configuration in a datacenter. We have built our own custom internal network in an effort to ensure the ultimate connection speed with the outside world.
And because of this, irrespective of which datacenter facilities you opt for: our USA located datacenter, our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter or our Australia located datacenter, you can enjoy an assured 99.9% network uptime. And this uptime guarantee is available with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Even though we have given our best to reduce all potential risks with our cloud hosting plans and irrespective of the fact that our company provides first–class customer support, there are instances when the client is simply not happy with what we offer. Or he wants to move to a more robust web hosting solution, such as a virtual private server or a dedicated hosting server.
Because of this, our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you aren’t completely satisfied, you will receive a full refund.
24/7 Technical Support
We’ve cautiously hand–picked each member of our 24x7 support department so that we can offer you the best support service you can get. Each of our support engineers has lots of years of experience dealing with hosting accounts behind his back, hence they know very well what they are doing. What’s more, they’re available to you 24–7 – you’ll be able to get in touch with them at any moment and they’ll reply back to you ASAP.
Their average response time is under 20 minutes, while with many other web hosting suppliers you need to wait around for days. And we also offer you a 1–hour response time guarantee. No matter what happens, your enquiries will be replied to in less than an hour.