Q: Why do I need to transfer my web site? What does web site migration involve?
A: When your present web hosting provider can no longer measure up to the demands of your website, or when you go through continual downtime, or if you are made to wait for hours for the customer service staff to reply back to you, it might be a smart idea to change your provider, i.e. to migrate all the files for your sites along with your databases from your current provider to your future provider. At Cenzion Star, we realize that this can be difficult & time–consuming. This is the reason why we’ll do all that for you for free!Our highly competent technical staff will move your website content from your present web hosting provider to us. Our techs have plenty of experience migrating web sites and are able to handle everything – from a normal WordPress–driven weblog or Joomla™ CMS–powered website, to an extremely elaborate, custom–built application.
Q: How long will the website migration process take?
A: We try to carry out all website migrations as quickly as possible. Still, we do not have a fixed time frame for website migrations. There are several facets that you have to take into consideration – the very size of your web site and the workload of our web site migration team, etc. We always try to carry out each migration in under 48 hours. With smaller websites, our team usually manages to finish in less than 24 hours.
Q: What info will I need to give to your Website Migration Department?
A: Yup. We will need the name of the web site that you would like us to move. We’ll also need a way to log in to your current hosting account so that we can get the content pertaining to your website.
Q: My present hosting account has delicate info inside. How can I rely on you?
Q: What about downtime? Will my site be offline?
A: Your web site will continue to work just like it did before with your old web hosting provider. After we have finished the transfer, your website will be configured to work on our hosting platform and we’ll ask you to preview it. If everything is functioning properly, all you will need to do is change the NS resource records for your domain name. Your website will be transferred to us without any downtime.
Q: Will my current web hosting provider know that I am leaving them?
A: Nah. We will never contact your web hosting provider about anything. They won’t be aware of the web site transfer either.
Q: Which hosting platforms do you support?
A: We support all Linux–powered hosting platforms. Fundamentally, if we can receive access to your Control Panel, we’ll be able to transfer your site.The only platforms that we do not support are closed–source website building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.